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(v. 8) - Term License (1 year) + 1 Year VMware Production Support & Subscription Service - 10 concurrent users
Main Specifications | |
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Product Description | VMware Horizon Apps Advanced (v. 8) - Term License (1 year) + 1 Year VMware Production Support & Subscription Service - 10 concurrent users |
Product Type | Term License - 1 year |
Category | Utilities - desktop virtualization, virtualization management |
Version | 8 |
License Qty | 10 concurrent users |
Bundled Support | 1 Year VMware Production Support & Subscription Service |
Service & Support | New releases update |
General | |
Category | Utilities - desktop virtualization, virtualization management |
Product Type | Term License - 1 year |
Version | 8 |
Bundled Support | 1 Year VMware Production Support & Subscription Service |
Service & Support | |
Type | Emergency phone consulting - 1 year / 6 incidents - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Phone consulting - 1 year / 6 incidents - response time: 4 business hours - availability: 12 hours a day / Monday-Friday - severity level 2 ¦ Phone consulting - 1 year / 6 incidents - response time: 8 business hours - availability: 12 hours a day / Monday-Friday - severity level 3 ¦ Phone consulting - 1 year / 6 incidents - response time: 12 business hours - availability: 12 hours a day / Monday-Friday - severity level 4 ¦ E-mail consulting - 1 year / 6 incidents ¦ Web knowledge base access - 1 year ¦ Web support - 1 year ¦ New releases update - 1 year ¦ Remote monitoring - 1 year ¦ Technical support - 1 year - severity critical |
Licensing | |
License Qty | 10 concurrent users |