GlobalSCAPE - GlobalSCAPE Maintenance and Support Expert

Technical support (renewal) - for GlobalScape EFT OpenPGP Module - 1 standby server - phone consulting - 1 year - 24x7 - response time: live call transfer

GlobalSCAPE
EFT-EX-PGP-SB-R
N/A
N/A
New

Price: $527.50

Total Available: 1

Product Description

Additional Details

What's Included

Specifications

Main Specifications
Product Description GlobalSCAPE Maintenance and Support Expert - technical support (renewal) - for GlobalScape EFT OpenPGP Module - 1 year
Service & Support Technical support (renewal)
Service Included Phone consulting
Full Contract Period 1 year
Response Time Live call transfer
Service Availability 24 hours a day / 7 days a week
Software Title GlobalScape EFT OpenPGP Module
License Qty 1 standby server
General
Type Technical support (renewal)
Service Included Phone consulting
Full Contract Period 1 year
Response Time Live call transfer
Service Availability 24 hours a day / 7 days a week
Software
Software Title GlobalScape EFT OpenPGP Module
Installation Type Locally installed
License Qty 1 standby server
Details
Service & Support Phone consulting - 1 year - response time: live call transfer - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Phone consulting - 1 year - response time: 2 hours - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Phone consulting - 1 year - response time: 1 business day - availability: 24 hours a day / Monday-Sunday - severity level 3/4 ¦ Web support - 1 year - availability: 10 hours a day (8:00 AM - 6:00 PM) / Monday-Friday ¦ Remote consulting - 1 year ¦ Web knowledge base access - 1 year ¦ New releases update - 1 year

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