Lenovo - IBM Elite Support

Technical support - for Hortonworks Data Platform - 1 virtual server - emergency phone consulting - 4 years - 24x7 - response time: 2 business hours

Lenovo
7S0A0059WW
0889488481378
N/A
New

Price: $32,482.93

MSRP: $29,389.00
Total Available: 1

Product Description

Additional Details

What's Included

Specifications

Main Specifications
Product Description IBM Elite Support - technical support - for Hortonworks Data Platform - 4 years
Service & Support Technical support
Service Included Emergency phone consulting
Full Contract Period 4 years
Response Time 2 business hours
Service Availability 24 hours a day / 7 days a week
Software Title Hortonworks Data Platform
License Qty 1 virtual server
General
Type Technical support
Service Included Emergency phone consulting
Full Contract Period 4 years
Response Time 2 business hours
Service Availability 24 hours a day / 7 days a week
Software
Software Title Hortonworks Data Platform
Installation Type Locally installed
License Qty 1 virtual server
Details
Service & Support Emergency phone consulting - 4 years - response time: 2 business hours - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Phone consulting - 4 years - response time: 2 business hours - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Web support - 4 years - response time: 2 business hours - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Web support - 4 years - response time: 2 business hours - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ New releases update - 4 years

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