RSA Security - RSA Enhanced Support

Technical support - phone consulting - 1 month - 24x7 - response time: 1 h

RSA Security
RSA-0028080
N/A
N/A
New

Price: $1,208.75

Total Available: 0

Product Description

Additional Details

What's Included

Specifications

Main Specifications
Product Description RSA Enhanced Support - technical support - 1 month
Type Technical support
Service Included Phone consulting
Full Contract Period 1 month
Response Time 1 hour (for critical issues)
Service Availability 24 hours a day / 7 days a week
General
Service Included Phone consulting
Full Contract Period 1 month
Response Time 1 hour (for critical issues)
Service Availability 24 hours a day / 7 days a week
Details
Service & Support Technical support - phone consulting - 1 month - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Technical support - phone consulting - 1 month - response time: 3 h - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Technical support - phone consulting - 1 month - response time: 4 h - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday - severity level 3 ¦ Technical support - phone consulting - 1 month - response time: 10 h - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday - severity level 4 ¦ Product info support - e-mail consulting - 1 month ¦ Product info support - web support - 1 month ¦ Product info support - web knowledge base access - 1 month ¦ New releases update - 1 month

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