RSA Security - RSA Basic Support

Technical support - for RSA Via Lifecycle and Governance - license - 100 users - volume - 5001-10000 licenses - phone consulting - 1 month - 9x5 - response time: 2 h

RSA Security
RSA-BUGL-P-T4-B1
N/A
N/A
New

Price: $110.94

Total Available: 0

Product Description

Additional Details

What's Included

Specifications

Main Specifications
Product Description RSA Basic Support - technical support - for RSA Via Lifecycle and Governance - 1 month
Service & Support Technical support
Service Included Phone consulting
Full Contract Period 1 month
Response Time 2 hours
Service Availability 9 hours a day / 5 days a week
Software Title RSA Via Lifecycle and Governance
License Type License
License Qty 100 users
License Pricing Volume / 5001-10000 licenses
General
Type Technical support
Service Included Phone consulting
Full Contract Period 1 month
Response Time 2 hours
Service Availability 9 hours a day / 5 days a week
Software
Software Title RSA Via Lifecycle and Governance
Installation Type Locally installed
License Type License
License Qty 100 users
License Pricing Volume / 5001-10000 licenses
Details
Service & Support Phone consulting - 1 month - response time: 2 hours - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday - severity level 1 ¦ Phone consulting - 1 month - response time: 4 hours - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday - severity level 2 ¦ Phone consulting - 1 month - response time: 8 hours - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday - severity level 3 ¦ Phone consulting - 1 month - response time: 12 hours - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday - severity level 4 ¦ E-mail consulting - 1 month - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Web support - 1 month - availability: 24 hours a day / Monday-Sunday ¦ Web knowledge base access - 1 month - availability: 24 hours a day / Monday-Sunday ¦ New releases update - 1 month

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