NetOp - Netop Advantage

Technical support (renewal) - NOLP - e-mail consulting - 1 year - 10x5 - response time: 4 h

NetOp
ADV-VNOLP
N/A
N/A
New

Price: $8.14

Total Available: 1

Product Description

Additional Details

What's Included

Specifications

Main Specifications
Product Description Netop Advantage - technical support (renewal) - 1 year
Service & Support Technical support (renewal)
Service Included E-mail consulting
Full Contract Period 1 year
Response Time 4 hours
Service Availability 10 hours a day / 5 days a week
Licensing Program NetOp Open License Program (NOLP)
General
Type Technical support (renewal)
Service Included E-mail consulting
Full Contract Period 1 year
Response Time 4 hours
Service Availability 10 hours a day / 5 days a week
Software
Licensing Program NetOp Open License Program (NOLP)
Details
Service & Support E-mail consulting - 1 year - response time: 4 hours - availability: 10 hours a day (8:00 AM - 6:00 PM) / Monday-Friday - severity critical ¦ E-mail consulting - 1 year - response time: 1 business day - availability: 10 hours a day (8:00 AM - 6:00 PM) / Monday-Friday - severity high ¦ E-mail consulting - 1 year - response time: 3 business days - availability: 10 hours a day (8:00 AM - 6:00 PM) / Monday-Friday - severity medium ¦ E-mail consulting - 1 year - response time: 5 business days - availability: 10 hours a day (8:00 AM - 6:00 PM) / Monday-Friday - severity low ¦ Web support - 1 year - availability: 10 hours a day (8:00 AM - 6:00 PM) / Monday-Friday ¦ Web knowledge base access - 1 year ¦ New releases update - 1 year

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